If you are experiencing problems with the e-learning module (e.g., if it will not start, the log-in page does not appear), you can try emptying your cache.
It is important that you use one of the following browsers:
- Internet Explorer, version 10 or higher
- MS Edge
- Firefox, version 38 or higher
- Chrome, version 43 or higher
- Android, version 4 or higher
For Safari, version 8 or higher you must have the following settings:
- Open Safari settings
- Change the default setting from “Allow from websites I visit” to “Always allow”
- Open the portal via the learning platform (it should now work properly)
- Reset the cookie settings to the defaultIf you continue to experience problems, you can submit a question via the link in the upper right-hand corner or call us at 044 277 21 22. The Online Academy team is available Mondays to Fridays, from 9 a.m. to noon and 1:30 p.m. to 6 p.m.
If you continue to experience problems, you can submit a question via the link in the upper right-hand corner or call us at 044 277 21 22. The Online Academy team is available Mondays to Fridays, from 9 a.m. to noon and 1:30 p.m. to 6 p.m.
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